Terms, Conditions, and Privacy Policy

Terms & Conditions

1. Introduction

Welcome to the Walk Kernow website. You agree to be bound by these terms and conditions by accessing or using our website. Please read them carefully. Additionally, we are committed to protecting your personal data; this document outlines both our terms and conditions for website use and our approach to privacy.

2. Definitions

- "Walk Kernow" refers to the business providing Nordic Walking services and other activities.
- "Website" refers to www.walkkernow.co.uk.
- "User" or "You" refers to anyone using this website or services provided by Walk Kernow.

3. Use of the Website

The content on this website is provided for general information purposes only. Walk Kernow reserves the right to modify, suspend, or discontinue any aspect of the website at any time without prior notice.

4. Booking and Payments

- All bookings for classes, courses, and events are managed via Teamup, a third-party service provider. By making a booking, you agree to comply with Teamup's Terms of Service, available at Teamup Terms of Service: https://www.teamup.com/terms-of-service/
- Payment terms will be specified at the time of booking. Full payment may be required to confirm your reservation.
- Cancellation policies apply. Please refer to our booking confirmation emails for specific details on cancellation deadlines and fees.

5. Health and Safety

- By participating in any Walk Kernow event, you confirm that you are physically fit to engage in Nordic Walking or other activities.
- You are responsible for informing us of any medical conditions that may affect your ability to participate safely.
- Walk Kernow instructors are qualified, but participation is at your own risk. Walk Kernow is not liable for any injury, loss, or damage incurred during an activity.

6. Liability Disclaimer

Walk Kernow and its representatives are not responsible for:
- Any injuries, losses, or damages that occur during participation in activities.
- Any loss of personal belongings.
- Any delays or interruptions to the website's availability.

7. Intellectual Property

All content on the website, including text, images, graphics, and logos, is the intellectual property of Walk Kernow unless stated otherwise. You may not reproduce, distribute, or modify any content without our permission.

8. Links to Third-Party Sites

Our website may contain links to external websites that are not controlled by Walk Kernow. We do not endorse or assume responsibility for the content or practices of these sites.

9. Information We Collect

Walk Kernow does not directly collect personal or health information on this website. Any personal and health information required for booking or participation in our activities is collected via Teamup, our third-party booking provider. For details on how your personal and health information is handled, please refer to Teamup's Privacy Policy at: https://www.teamup.com/privacy-policy/

In addition, we may collect:

- Usage Information: Data about your interaction with our website, such as IP address, browser type, pages visited, and date and time of access, to enhance website functionality and improve user experience.

10. How We Use Information

The information collected from website usage is used solely for:

- Website Improvements: Analysing usage patterns to improve the functionality and content of our website.
- Communication: Providing general information about Walk Kernow services and activities when you opt in to receive communications.

11. Third-Party Sharing

We only share usage data with trusted third parties as necessary and under secure terms:

- Teamup: All personal and health data for bookings is handled exclusively by Teamup. Please review their Privacy Policy: https://www.teamup.com/privacy-policy/ for more information.
- Service Providers: We may share non-personal, aggregated website usage data with service providers assisting us in analysing website traffic and performance.
- Legal Compliance: We may share data if required by law or to protect the rights, property, or safety of Walk Kernow, its users, or others.

12. Data Security

We implement reasonable security measures to protect your data from unauthorised access, alteration, or disclosure. However, no electronic storage method is entirely secure.

13. Cookies

Our website uses cookies to optimise your browsing experience and analyse website usage. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

14. Your Data Rights

You have the following rights regarding your data:

- Access: You can request a copy of the personal data we hold about you.
- Correction: You may ask us to correct or update inaccurate or incomplete data.
- Deletion: You can request the deletion of your data, subject to legal obligations.
- Objection: You may object to certain types of data processing.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at info@walkkernow.co.uk.

15. Retention of Data

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

16. Amendments to this Document

Walk Kernow reserves the right to amend these terms and conditions and this Privacy Policy at any time. Changes will be posted on this page, and it is your responsibility to review the document periodically.

17. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

18. Contact Us

If you have any questions about these terms and conditions or this privacy policy, please contact us at:

Email: info@walkkernow.co.uk